Unknown Problem (Initial Diagnostics)
- If the problem is not obvious and troubleshooting must be done
$10
On-Site/In-Home Visit
- Excludes wireless home network setup
- Refund of $10 if computer needs to be taken in order to resolve the issue
+$20 for first 10 miles
+$5 for each additional 5 miles
+$5 for each additional 5 miles
Data Backup
- Must supply own external hard drive to save data
- Save to DVD(s):
- Additional $5 for each DVD of size 4.7GB (5 DVDs max)
- Additional $5 for each DVD of size 8.5GB (5 DVDs max)
$30
+$5 for every 10GB over 120GB
+$5 for every 10GB over 120GB
Data Recovery
- Includes backup to external hard drive (must be supplied by customer)
- Save to DVD(s):
- Additional $5 for each DVD of size 4.7GB (5 DVDs max)
- Additional $5 for each DVD of size 8.5GB (5 DVDs max)
$50
Recovery of all data not always guaranteed
Recovery of all data not always guaranteed
Virus/Spyware/Adware Removal
- Installation of Avast!, MalwareBytes, and Ad-Aware required
- Different antivirus program can be installed at customer's discretion and purchase (if required)
$20
Wireless Home Network Setup
- Includes router and modem configuration
- Network printer installation additional $10
$35
+$5 for secure networks
+$5 for secure networks
Clean Up Services
- Install antivirus and antimalware software (Avast! and MalwareBytes unless other preferred)
- Quick scan performed, if viruses/malware found virus/spyware/adware removal price applies
- Uninstall unwanted/junk programs
- Remove unwanted startup processes
- Empty recycle bin
- Delete temporary files
$35

